Tag Archives: social media

Twitter Sides With The Perverters

Read the Breitbart story here.

Elite puppeteers scramble to control the narrative

Like most people, I use Facebook, Twitter and other social media to enable communication. Facebook works for me to reconnect with friends and family and increase my sphere of influence. It has also helped me sell my artwork. And I use Twitter to enable announcements of certain kinds, LinkedIn to expand and strengthen my professional influence, and of course I use Google for a myriad 0f purposes.

These apps have grown to become seemingly indispensable. They’re cute and friendly and free of charge. What would we do without all the free Youtube do-it-yourself tutorials for home repair and such?

But increasingly the mask is removed, and we see another side of these cute, friendly, Pokemon-like characters. We see social media allowing islamists and violent revolutionaries to plan their evil deeds without any hinderance. And now we see Twitter trying to silence a brave Hollywood whistle blower.

Oh yes, did I mention the fact that these apps are free?

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Don’t fall for this Facebook hoax!

If you’re on Facebook, you may have seen this message from your friends (click to enlarge):

Facebook2Don’t fall for it. It’s a hoax!

Here’s what Snopes says (Note: Snopes won’t enable “copy & paste,” so I took screenshots instead):

Facebook1Facebook4aFacebook4Facebook5Facebook6Facebook7

~Eowyn

Obama will pay your utility bills!

Too many Americans are just plain stupid — and greedy.

CBS Philly issued a warning on July 13, 2012, that THOUSANDS of people have reportedly been victimized in Pennsylvania, New Jersey, and across the United States by a popular scam spreading through social media, text messaging, telephone, and US Mail.

The scam claims that “President Barack Obama is providing funding to help customers pay their utility bills.”

To “qualify,” all you have to do is provide personal information including your Social Security number, credit card number, and/or bank account number.

It turns out the scam had been going on for more than a month at least because I found this article on Business Insider about the scam, which was dated June 5, 2012:

Thousands of consumers in Miami are getting scammy phone calls saying President Obama plans to pay their utilities, according to Jacey Birch of Local News 10 in Miami.

As PSE&G energy company reports, the con artists tell consumers a federal grant will cover their energy bill for one time only.

The scammers then get the victim’s Social Security number, send a fake Federal Reserve routing number and have the victim enter his account number to receive the phony “credit.”

Scammers have been contacting consumers by email, social media and text as well. 

JUST REMEMBER These people vote!!!

Don’t ever give out personal information like your Social Security number or your credit card number or your bank account number unless you had initiated the call!

~Eowyn

Rumor that Obama administration is preparing for civil war

This is all over the Alternative Media.

Interviewed on a radio program, a private investigator claims that his contact in the Department of Homeland Security (DHS) tells him that the Obama administration expects and is preparing for civil war in America.

I don’t know if it’s true, so I’m simply re-publishing one account of the radio interview. Maybe now we know why:

H/t May, Wendy, Tina, Joseph, and Anon.

~Eowyn

“We are Preparing for Massive Civil War,” Says DHS Informant

Posted by

Beacon Equity Research, May 03, 2012

In a riveting interview on TruNews Radio, Wednesday, private investigator Doug Hagmann said high-level, reliable sources told him the U.S. Department of Homeland Security (DHS) is preparing for “massive civil war” in America.

“Folks, we’re getting ready for one massive economic collapse,” Hagmann told TruNews host Rick Wiles.

“We have problems . . . The federal government is preparing for civil uprising,” he added, “so every time you hear about troop movements, every time you hear about movements of military equipment, the militarization of the police, the buying of the ammunition, all of this is . . . they (DHS) are preparing for a massive uprising.”

Hagmann goes on to say that his sources tell him the concerns of the DHS stem from a collapse of the U.S. dollar and the hyperinflation a collapse in the value of the world’s primary reserve currency implies to a nation of 311 million Americans, who, for the significant portion of the population, is armed.

Uprisings in Greece is, indeed, a problem, but an uprising of armed Americans becomes a matter of serious national security, a point addressed in a recent report by the Pentagon and highlighted as a vulnerability and threat to the U.S. during war-game exercises at the Department of Defense last year, according to one of the DoD’s war-game participants, Jim Rickards, author of Currency Wars: The Making of the Next Global Crisis.

Through his sources, Hagmann confirmed Rickards’ ongoing thesis of a fear of a U.S. dollar collapse at the hands of the Chinese (U.S. treasury bond holders of approximately $1 trillion) and, possibly, the Russians (threatening to launch a gold-backed ruble as an attractive alternative to the U.S. dollar) in retaliation for aggressive U.S. foreign policy initiatives against China’s and Russia’s strategic allies Iran and Syria.

“The one source that we have I’ve known since 1979,” Hagmann continued.  “He started out as a patrol officer and currently he is now working for a federal agency under the umbrella of the Department of Homeland Security; he’s in a position to know what policies are being initiated, what policies are being planned at this point, and he’s telling us right now—look, what you’re seeing is just the tip of the iceberg.  We are preparing, we, meaning the government, we are preparing for a massive civil war in this country.”

“There’s no hyperbole here,” he added, echoing Trends Research Institute’s Founder Gerald Celente’s forecast of last year.  Celente expects a collapse of the U.S. dollar and riots in America some time this year.

Since Celente’s ‘Civil War’ prediction of last year, executive orders NDAA and National Defense Resources Preparedness were signed into law by President Obama, which are both politically damaging actions taken by a sitting president.

And most recently, requests made by the DHS for the procurement of 450 million rounds of hollow-point ammunition only fuels speculation of an upcoming tragic event expected on American soil.

These major events, as shocking to the American people as they are, have taken place during an election year.

Escalating preparatory activities by the executive branch and DHS throughout the last decade—from the Patriot Act, to countless executive orders drafted to suspend (or strip) American civil liberties  “are just the beginning” of the nightmare to come, Hagmann said.

He added, “It’s going to get so much worse toward the election, and I’m not even sure we’re going to have an election in this country.  It’s going to be that bad, and this, as well, is coming from my sources.  But one source in particular said, ‘look, you don’t understand how bad it is.’  This stuff is real; these people, the Department of Homeland Security (DHS), they are ready to fight the American people.”

TruNews Wiles asked Hagmann: who does the DHS expect to fight, in particular?  Another North versus South, the Yankees against the Confederates?  Hagmann stated the situation is far worse than a struggle between any two factions within the U.S.; it’s an anticipated nationwide emergency event centered on the nation’s currency.

“What they [DHS] are expecting, and again, this is according to my sources, what they’re expecting is the un-sustainability of the American dollar,” Hagmann said.  “And we know for a fact that we can no longer service our debt.  There’s going to be a period of hyperinflation . . . the dollar will be worthless . . . The economic collapse will be so severe, people won’t be ready for this.”

Source: Full TruNews interview, May 2, 2012.

Facebook Stole His Soul

Guy Staff is the Online Lifestyle Editor of the UK’s Telegraph. In this essay, Staff bitches about how Facebook has become his generation’s “memory” and stolen his soul.

Earth to Guy Staff:

If Facebook has stolen your soul, that’s only because you allowed it to happen.

Here’s evidence that Facebook is addictive:

A survey by Cisco, of 2,800 college students and young professionals aged 21-29, found that 1 in 3 college graduates said that freedom to use social media sites, like Facebook, at work is more important to them than how much they’re paid. More than half of students said that if they were offered a job at a company that banned social media use, they would either turn it down, or find a way to flout the policy.

Anyone who still posts photos of themselves on Facebook, after the news about FB’s facial recognition software, should never complain about their “loss of privacy” again.

H/t beloved fellow Joseph.

~Eowyn

By November 9th, 2011

I’m trying to cut down on Facebook. But it’s impossible. First, I rely on Facebook for my entire social life. Second, I visit the website up to 40 times a day, checking it in the same compulsive way I used to smoke. Third, I can’t work out how to leave. Facebook’s settings are beyond baffling. This weekend I tried to shut down my wall, and despite an hour of shouting and pleading, got absolutely nowhere.

A wall is the place on your Facebook profile that records everything you have done. Things like the new friends you have made, the events you have gone to and the photos you have been tagged in. These days it also records which articles you have read and what music you are listening to. It is a log book for your digital life.

I have never really been comfortable with the idea – in the same way that I have never really been comfortable with photocopying my diary and handing it out to strangers on the tube. Recently the wall got upgraded to a “timeline”, where Facebook founder Mark Zuckerberg hopes we will share all the most important moments from our lives.

I say hope, but it’s nothing of the sort. It’s not a naïve dream, nor a megalomaniacal ambition. For anyone in their late teens and early twenties – anyone who has been on Facebook from the beginning – it’s a fact. That generation are Facebook’s test sample, the guinea pigs. For the last five or so years we have lived on the website, just as Zuckerberg describes.

This summer my friend’s wedding photos and baby pictures were uploaded onto Facebook. The summers before that it was university graduation, birthdays and school leaving ceremonies. And it’s not just the photographs: pretty much every party, date and even cinema trip has been organised through the site. Not to mention all the friendships and relationships – and all the conversations that they were built from – recorded on Facebook forever.

Facebook even plays a role in death now. Not only do people organise funerals via the website. Back in 2006 a contemporary at school used Facebook to announce that his mother had passed away. The next year someone I knew lost their life, and their profile became a place for friends to hold a sort of memorial service.

This is the most worrying thing about Facebook: it has become a host for our memories. Of course young people are more and more lazy about remembering names or asking for phone numbers – Facebook can do it for them. But we have become lazy about our most precious memories as well. Many of our formative experiences now only exist in digital form. These are the memories that make up our personality, the story out of which we create an identity. But we have subcontracted those memories to a machine. Facebook has taken responsibility for our subconscious. In a secular age, it has stolen our souls.

Who Are the Top 1%?

“Those who don’t know the game or are assets and manipulators of  the game will want to ‘endorse’ people and organisations they say they support  in cleaning up America – but they will be the very people and groups that are  systematically destroying America.”David Icke, October 16, 2011

The movement that began as Occupy Wall Street in New York has spread to other cities across America as well as countries. In Italy, the Occupiers instigated a riot in Rome, torching cars and smashing windows, which required armed police to be brought in.

In the name of equity, the Occupiers say they are the 99% opposed to the top 1%, the filthy rich. So who are America’s Top 1%?

To begin, we need to define “income” vs. “wealth or net worth.”

Income is what people earn — from salaries, wages, dividends, interest, royalties, and rents from properties they own. U.C. Santa Cruz Sociology Professor William Domhoff claims that most of the income of “the rich” does not come from “working”: In 2008, only 19% of the income reported by the 13,480 individuals or families making over $10 million came from wages and salaries.

Wealth is the value of everything a person or family owns in marketable assets (such as real estate, stocks, and bonds, but not including cars and household items), minus any debts or liabilities (such as home mortgages, credit card debts and auto loans). In effect, wealth is assets minus debts, or W = A-D. That is why a better term for “wealth” is “net worth.”

High income (HI) may or may not mean great wealth because a high-income person or household may simply spend everything they make — and more, by going into debt. At the same time, an individual or household with moderate or even low income (MI/LI) may actually become wealthy by being frugal and investing their savings wisely.

Thus, HI ≠ W; whereas it is highly possible that MI/LI = W. Remember that when you decide to condemn “the wealthy.”

Wikipedia says the current per capita (per person) median income in the United States is roughly $32,000 (for those employed full-time between the ages of 25 and 64, it’s $39,000). By “median” income is meant that the figure $32,000 divides the American population into two equal halves — half (50%) of Americans make more than $32,000, and the other half make less than $32,000.

The U.S. Census Bureau offers income data by household and individual. 42% of U.S. households have two income earners; thus making households’ income levels higher than personal income levels. According to a 2008 article on the investment website My Budget 360, the median U.S. household income was $46,326. Dual earner households had a higher median income at $67,348.

Currently marketing corporations and investment houses classify those with household incomes exceeding $75,000 as “mass affluent,” while sociologist Leonard Beeghley identifies all those with a net worth of $1 million or more as “rich.” The upper class is most commonly defined as the top 1% with household incomes commonly exceeding $250,000 annually.

Income in America (source: Wikipedia)

In a recent Census report there are 110 million households in the United States. Here’s the distribution of U.S. households’ income in 2006:

  • Top third (34.73%) of households had annual gross income of $65,000 or more.
  • Top quarter (25.60%) of households had annual gross income of $80,000 or more.
  • Top quintile (20%) of households had annual gross income of $91,202 or more.
  • Top 15% (17.80%) of households had annual gross income of $100,000 or more.
  • Top 10% of households had annual gross income of $118,200 or more.
  • Top 5% of households (3/4s of whom had 2 income earners) had annual gross income of $166,200 or more.
  • Top 3% (2.67%) had annual gross income of $200,000 or more.
  • Top 1.5% had annual gross income of $250,000 or more.
  • Top 0.1% (0.12% or 146,000 households) had annual gross income of $1,600,000 or more.

The 2008 article on My Budget 360 further breaks down that Top 0.1%. At its apex are:

  • The top 0.01% (11,000 households) with annual incomes of $5.5 million or more.
  • The top 400 highest tax payers in America had annual incomes of $87 million or more.

Notice how the incomes gradually go up from the Top Third’s $65,000 to the Top 1.5%’s $250,000, but between the Top 1.5%’s $250,000 and the Top 0.1%’s $1.6 million) is a huge gap of $1.35 million!

While households in the top 1.5% of households had incomes exceeding $250,000, 443% above the national median, their incomes were still 2200% lower than those of the top 0.01% of households. One can therefore conclude that almost any household, even those with incomes of $250,000 annually are poor when compared to the top 0.1%, who in turn are poor compared to the top 0.000267%, the top 400 taxpaying households.

According to the Federal Reserve Board, here’s the distribution of U.S. households’ networths in 2001:

  • 6.9% of U.S. households had a negative networth of <$0 (i.e., those who not only have zero assets but are in debt).
  • 5.4% of households had a networth of $0-$999.
  • 2.4% of households had a networth of $1,000-$2,499.
  • 3.5% of households had a networth of $2,500-$4,999.
  • 4.7% of households had a networth of $5,000-$9,999.
  • 8.1% of households had a networth of $10,000-$24,999.
  • 9.2% of households had a networth of $25,000-$49,999.
  • 12.8% of households had a networth of $50,000-$99,999.
  • 19.2% of households had a networth of $100,000-$249,999.
  • 13% of households had a networth of $250,000-$499,999.
  • 7.8% of households had a networth of $500,000-$999,999.
  • 7% of households had a networth of $1 million or more.

Alas, the Federal Reserve Board did not break that top 7% down, so we don’t know what’s the networth of the Top 1% of U.S. households, other than that the Top 1% own 32.7% of Americans’ total networth in 2001. In contrast, 50% of U.S. households own just 2.8% of Americans’ total networth.

Here are some interesting tidbits about the above distribution of U.S. households’ networths:

  • 58% of households with negative networth were young, i.e., under 35 years old (which makes sense because many college students are poor).
  • Those with negative networth are more likely to have a less-than-high-school education.
  • Among those with negative networth, the percentage who are unemployed (but not retired) is more than twice they are in the larger population.
  • Households with negative networth are concentrated in the South and in the West.
  • 10.1% of households with networth of $1 million or more are Boomers (aged 46-55).
  • 28.2% of the Top 1% households in networth are Boomers.

The Top 1%

Leonard Beeghley called the top 0.9% the “Super Rich”, whom he described as “Multi-millionaires whose incomes commonly exceed $350,000; includes celebrities and powerful executives/politicians.” The OWS Movement say they are against the Top 1%. Here are some members of the Top 1% who are or should be targets:

Barack Obama: (supports OWS)

  •  Annual POTUS salary (not total income): $400,000
  • Net worth in 2010: $10.5 million

The 25 richest members of Congress (in Roll Call’s 2009 annual survey that gives only their estimated net worth. Under federal law, members of Congress must disclose their personal investments and liabilities, but only in broad categories, thereby shielding the exact value of any asset or debt):

  1. Sen. John Kerry (D-Mass): $188.37 million
  2. Rep. Darrell Issa (R-Ca): $160.05 million
  3. Rep. Jane Harman (D-Ca): $152.62 million
  4. Sen. Jay Rockefeller (D-W.Va): $81.50 million
  5. Rep. Michael McCaul (R-Texas): $73.75 million
  6. Sen. Mark Warner (D- W.Va): $70.19 million
  7. Rep. Jared Polis (D-Colo): $56.49 million
  8. Rep. Vern Buchanan (R-Fla): 55.47 million
  9. Sen. Frank Lautenberg (D-NJ): $49.70 million
  10. Sen. Diane Feinstein (D-Ca): $46.07 million
  11. Sen. Alan Grayson (D-Fla): $31.41 million
  12. Rep. Harry Teague (D-NM): $25.52 million
  13. Rep. Nancy Pelosi (D-Ca): $21.74 million (supports OWS)
  14. Rep. Rodney Frelinghuysen (R-NY): $19.90 million
  15. Sen. James Riche (R-Idaho) : $19.69 million
  16. Rep. Gary Miller (R-Ca): $19.37 million
  17. Rep. Kenny Marchant (R-Tx): $18.41 million
  18. Sen. Bob Corker (R-Tenn): $18.21 million
  19. Sen. Claire McCaskill (D-Mo): $15.73 million
  20. Rep. Nita Lowey (D-NY): $14.90 million
  21. Sen. Olympia Snowe (R-Maine): $12.52 million
  22. Sen. Lamar Alexander (R-Tenn): $12.12 million
  23. Rep. Denny Rehberg (R-Mont): $10.90 million
  24. Sen. John McCain (R-Ariz): $10.52 million
  25. Sen. Tom Harkin (D-Iowa): $10.45 million

Non-elected political figures:

The Media:

Celebrities who’ve spoken out in support of Occupy Wall Street:

  • Yoko Ono: $500 million
  • Russell Simmons: $325 million
  • Sean Penn: $150 million
  • Rosie O’Donnell: $100 million
  • Roseanne Barr: $80 million
  • Deepak Chopra: $80 million
  • Kanye West: $70 million
  • Alec Baldwin: $65 million
  • Russell Brand (networth: 15 million; combined networth with wife, singer Katy Perry: $63 million)
  • Susan Sarandon: $50 million
  • Tim Robbins: $50 million
  • Michael Moore: $50 million
  • Danny Glover: $15 million
  • Talib Kweli: $14 million
  • Mark Ruffalo: $10 million

Here are the networths of some of the Super-Rich, the Top 0.01% (from Forbes’ richest 400 in America list):

  1. Steve Jobs: $8.3 Billion
  2. Carl Icahn (leveraged buyouts): $12 Billion
  3. Sergey Brin (Google): $15.9 Billion
  4. Charles Koch (manufacturing, energy): $19 Billion
  5. Michael Bloomberg (NY mayor): $20 Billion
  6. George Soros: $22 Billion
  7. Jim Walton (of Wal-Mart): $23.4 Billion
  8. Lawrence Ellison (of Oracle): $27 Billion
  9. Warren Buffet: $50 Billion
  10. Bill Gates (Microsoft): $57 Billion

The Occupy protesters reportedly are armed with iPhones and laptops and are active in social media — the very gadgets and communications technology invented by Jobs, Brin, Ellison, and Gates. Reportedly, Soros is funding the Occupy movement.

Will irony ever end?

By the way, raging socialist and President-for-life of Venezuela Hugo Chavez has an estimated networth of $1 Billion (!) — the same as Prince Albert II of Monaco. Another raging socialist, Fidel Castro of Cuba, has an estimated networth of $900 million.

Adios for now. See you at the Revolution!

~Eowyn

19 Most Hated Companies in America

Gus Lubin and Vivian Giang reports for The Atlantic, July 3, 2011, that the American Customer Satisfaction Index (ACSI) rates companies based on thousands of surveys.

In the latest index, the most-hated companies include major airlines like Delta, large banks like Bank of America, power and telecom companies, and social media like Facebook.

ACSI’s David VanAmburg has an explanation: “These are not terribly competitive industries, as the switching barriers for most of them are quite high. In other industries, like the food or clothing sector, the competition is huge. They bend over backwards to make customers happy, because they have to.”

Using that explanation, if the U.S. federal, state, and local governments were included in ACSI’s surveys, no doubt they will rank at the very top as the most hated institutions in America.

Here are America’s 19 most hated companies:

19. Bank of America

Satisfaction rating: 68/100

Customers complain of excessive fees for overdraft and other services and are pursuing lawsuits over illegal charges. The bank is America’s largest mortgage servicer and the slowest to respond to clients, according to Treasury reports. In recent years it has blundered through countless foreclosure horror stories. Meanwhile, as with other large banks, BoA offers dismal rates for savings. Bank of America was the second lowest rated bank.

18. Dish Network

Common complaints include incorrect billing and bad customer service. In 2009, Dish Network paid nearly $6 million to settle allegations that the company practiced misleading consumer marketing and lacked full disclosure when dealing with costs and fees. The agreement was made between Dish Network and 46 attorneys general. Dish’s rating has lost four points since the last year.

17. Cox Communications

Satisfaction rating: 67/100

Common complaints include unexpected extra fees including up to $480 to cancel service Cox has maintained its satisfaction rating since the previous year, affirming its lead on Time Warner, Comcast, and Charter. Cox has actually been touted as a success story compared to other cable companies. That said, cable companies in general are liked less than satellite, according to ASCI.

16. Pacific Gas & Electric

Satisfaction rating: 67/100

Common complaints include the company’s plans to raise electric rates and multiple investigations into recklessness. In June 2011, PG&E agreed to pay $26 million in fines for a gas explosion that fatally wounded a man and injured five others. It is currently the largest fine assigned by the California Public Utilities Commission.The company is still under investigation for a gas line explosion that killed eight people in September 2010.

15. JP Morgan Chase

Satisfaction rating: 67/100

Common complaints include absurdly high overdraft fees according to a Federal Court suit and other complaints associated with big banksJPMorgan Chase suffered from its rebranding, as the reorganization was slow and some branches took a long time to present the new brand. The company’s consumer rating has steadily decreased since 2007, as costumers perceive the bank to be more impersonal with growth, according to ACSI.

14. AT&T Mobility

Satisfaction rating: 66/100

Common complaints include dropped calls — especially in New York City, San Francisco, and other major metropolitan areas — and limited coverage.AT&T has had problems ever since taking on the popular, data-heavy iPhone as an exclusive product. The lack of choices for smartphone users was one of the biggest complaints the company faced, but AT&T recently adopted a new, tier plan, which will phase out unlimited data plans for new subscribers. Instead, consumers will be able to choose between cheaper, capped plans.

13. L.A. Dept of Water & Power

Satisfaction rating: 66/100

Common complaints include billing problems and disputes over proposed charge hike within the next three years.Consumers claim the LADWP is intentionally issuing bills late in order to collect hundreds of thousands of dollars in late fees. The LADWP is also seeking to raise electric and water rates for their consumers in order to afford the new renewable energy commitment set forth by the city of Los Angeles. If approved – it will be up to the Los Angeles City Council – increases in charges for consumers would hike to more than 15 percent for water and 16 percent for power over the next three years.

12. Long Island Power Authority

Satisfaction rating: 65/100

Common complaints include billing glitches resulting in the company overcharging customers at least $230 million in the past 10 years. Merely days after Governor Andrew Cuomo ordered the state inspector general to audit LIPA’s electricity rates, the energy utility company hired their own auditor. Governor Cuomo’s move came after a decade of questionable overbilling practices by the LIPA. The company claims the overcharges resulted from a faulty formula they were using and have since began returning the money to consumers.

11. UnitedHealth

Satisfaction rating: 65/100

Common complaints include coverage denials, mishandling claims and miscommunication. In 2007, UnitedHealth paid $12 million to 37 states for allegations of mishandling claims and administrative practices. The National Insurance Commissioner requested that the healthcare company be monitored in their claim practices through 2010.Although UnitedHealth is ranked the lowest in its industry by ACSI, the company’s employer satisfaction is the highest in the nation’s self-insured commercial health plans, according to J.D. Power and Associates 2011 Employer Health Insurance Plan Study.

10. Facebook

Satisfaction rating: 64/100

A common complaint includes user’s privacy and personal information protection. Social networkers worry about privacy and sometimes complain when Facebook introduces new features, like the news feed. Or when Facebook shuts down apps without warning users beforehand, like they did recently to tens of thousands of apps.ACSI began measuring social media sites in 2010 and ratings may have a few kinks to work out. Wikipedia earned the top score at 77.

9. MySpace

Satisfaction rating: 63/100

Common complaints include privacy and personal information protection and bad interface.My Space does not attract new subscribers to its service and its traffic is slowly decreasing. Parent News Corp is still trying to find some way it can compete with Facebook.

8. American Airlines

Satisfaction rating: 63/100

Common complaints include baggage fees and service cutbacks, as with most airlines.American Airlines’s satisfaction rating has not changed since the previous year.

7. United Airlines

Satisfaction rating: 61/100

Common complaints include flight delays and baggage fees. A recent unexplainable computer glitch resulted in the airline canceling 31 flights and delaying 105 more. Overweight bags could cost passengers $100-$200 a piece. Service cutbacks, as with most airlines, is another concern for consumers.The merger between United Airlines and Continental might have influenced the bad score of the company in consumer satisfaction. According to ACSI, a big merger in service companies usually have a negative impact on customer services in the short-term, because of organization issues. The company’s ratings has increased steadily since 2007.

6. US Airways

Satisfaction rating: 61/100

Common complaints include low-ratings for cabin-crew service, baggage fees and baggage handling, a lack of entertainment options and poor communication regarding delays. The company is currently censured by the Department of Transportation for its lack of communication with travelers.In June 2011, the airline carrier paid $45,000 in fines for failing to include the law-required applicable taxes and fees on the same page as a print advertisement on air fare.

5. Charter Communications

Satisfaction rating: 59/100

Common complaints include improper billing practices – which led to a class action settlement in 2004 – and poor customer service following the closing of domestic call centers in 2006. The Better Business Bureau issued a warning to Charter in 2007 following numerous complaints. In 2009, the company filed for bankruptcy and was forced to cut cost and downsize heavily.Within the next few months, Charter’s subscribers will increase by 16,000 in Missouri with the acquisition of Texas-based U.S. Cable.

4. Comcast

Satisfaction rating: 59/100

Complaints include poor communication of upgrade and billing changes, lost channels for customers who didn’t upgrade to digital box or digital-ready TV, long waiting time for technicians and price hikes.Comcast announced that a new dispatch system will cut wait-time for repairs and installations in half by 2012. One of the largest cable companies in terms of revenue, it remains one of the worst in terms of customer satisfaction. Comcast has decreased two points since the previous year.

3. Time Warner Cable

Satisfaction rating: 59/100

Time Warner has been a public relations disaster for at least a decade. Blunders include usage caps, fees increasing each year faster than inflation and fraudulent business acts and bad services. In June 2011, a lawsuit was filed against Time Warner for refusing to make closed captioning available on CNN’s online videos after being notified by disgrunted consumers. Recently it also aired pornography on children’s channels.

2. Delta Airlines

Satisfaction rating: 56/100

Complaints include additional costs for food, beverages and baggage fees. The airline collected more than $952 million in baggage fees from flyers in 2010, almost twice as much as any other airline carrier.Since acquiring Northwest airlines in 2008, Delta’s consumer satisfaction score has plunged. According to ACSI, a big merger in service companies usually have a negative impact on customer services in the short-term, because of organization issues. Delta’s rating dropped another 6 points this year.

And now the No. 1 most hated company in America….

1. PEPCO

Satisfaction rating: 54/100

Potomac Electric had among the worst ratings in various power reliability studies, according to Washington Post. The average Pepco customer experienced 70 percent more outages than customers of other big city utilities that took part in one 2009 survey, and the lights stayed out more than twice as long. The unreliable services resulted in the adoption of the “Pepco bill,” in March 2011, requiring the state’s Public Service Commission to hold electric providers accountable for service quality standards.

~Eowyn