Tag Archives: Cloud Cam

Another reason to not have Amazon technology in your home: Workers reportedly watching home security camera footage

Why anyone would put any of this “SMART” technology in their home is their business. You’ll never find it in mine.

Business Insider reports that Amazon workers in India and Romania are watching footage of Cloud Cam home security recordings in order to improve the AI technology. From their report:

Amazon reviews these video recordings to improve the performance of its Cloud Cam, helping it to better distinguish between an intruder and normal household activity. Amazon’s review team has in some cases assessed up to 150 video clips per day that are usually 20 to 30 seconds long, according to Bloomberg.

Amazon only reviews clips that are submitted by Cloud Cam owners for troubleshooting purposes, as well as those from employee testers, according to Bloomberg. However, two of the people Bloomberg spoke with said that footage submitted for review in rare cases included private interactions, such as recordings of sexual activity.

Customers can share a specific clip with Amazon to improve the device’s performance through the Cloud Cam’s feedback option, the company says. When a clip is shared, Amazon says it “may get annotated and used for supervised learning to improve the accuracy of Cloud Cam’s computer vision systems.

Amazon’s terms of service agreement for the Cloud Cam doesn’t explicitly say that the company’s workers may view footage recorded by the camera. It does, however, say that the customer grants Amazon permission to “review your Cloud Cam recordings to provide technical support.”

Read the whole story here.

See also:

A better communicator: Amazon’s Alexa tells user, “kill your foster parents”
While the owner is away the parrot will play (and order items from Amazon Alexa)
Police think Alexa may have witnessed a double slaying, want Amazon to turn her over

DCG

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