Another reason to not have Amazon technology in your home: Workers reportedly watching home security camera footage

Why anyone would put any of this “SMART” technology in their home is their business. You’ll never find it in mine.

Business Insider reports that Amazon workers in India and Romania are watching footage of Cloud Cam home security recordings in order to improve the AI technology. From their report:

Amazon reviews these video recordings to improve the performance of its Cloud Cam, helping it to better distinguish between an intruder and normal household activity. Amazon’s review team has in some cases assessed up to 150 video clips per day that are usually 20 to 30 seconds long, according to Bloomberg.

Amazon only reviews clips that are submitted by Cloud Cam owners for troubleshooting purposes, as well as those from employee testers, according to Bloomberg. However, two of the people Bloomberg spoke with said that footage submitted for review in rare cases included private interactions, such as recordings of sexual activity.

Customers can share a specific clip with Amazon to improve the device’s performance through the Cloud Cam’s feedback option, the company says. When a clip is shared, Amazon says it “may get annotated and used for supervised learning to improve the accuracy of Cloud Cam’s computer vision systems.

Amazon’s terms of service agreement for the Cloud Cam doesn’t explicitly say that the company’s workers may view footage recorded by the camera. It does, however, say that the customer grants Amazon permission to “review your Cloud Cam recordings to provide technical support.”

Read the whole story here.

See also:

A better communicator: Amazon’s Alexa tells user, “kill your foster parents”
While the owner is away the parrot will play (and order items from Amazon Alexa)
Police think Alexa may have witnessed a double slaying, want Amazon to turn her over

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bobD3F1ANTRacklefratzClaire Mortensongreenworxx Recent comment authors
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Dr. Eowyn
Admin

In other words, people who install Amazon “smart” tech in their homes are actually paying for the violation of their privacy. How stupid can one be.

bob
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bob

Pretty stupid!! I can understand Snowflakes who know nothing of the real world entrusting their lives to total strangers, but there are many older people who should know better that are just as stupid.

cogitoergosumantra
Guest
cogitoergosumantra

To me, “Freedom” includes the right to walk around my house butt-naked. Thus, there will never be any internet-connected (or otherwise-hackable) home cams in my residence. Until, at least, that point at which I lose my faculties…

greenworxx
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greenworxx

Well, also make sure your “smart” tv’s are turned off as they can record video and snap pictures without your knowledge.

Claire Mortenson
Guest

Greenworxx cant they do that even if the smart tv is off?

Racklefratz
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Racklefratz

These reports appear from time to time, and when they do, we always are given perfectly reasonable assurances that the “viewings” are used for legitimate purposes. But the opportunity for abuse is always present, and human nature being what it is, abuse is inevitable.

Solution? Just don’t own these devices. They can be fun novelties at first, but the privacy risks are simply unacceptable.

D3F1ANT
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D3F1ANT

In my house there will never be Cortana or Alexa or Siri or any tech company spying devices. Too bad I can’t live without my phone. I actually don’t trust it. I TRY to keep the tracking and vox features turned off but I never trust that they are. It’s like living in Oceania.