Now it’s American Airlines: Male steward hits woman with stroller, challenges passenger to a fight

The friendly skies have become a nightmare for travelers.

Barely two weeks after United Airlines became a pariah for assaulting and forcibly dragging a ticketed passenger, 69-year-old doctor David Dao, off an overbooked flight, American Airlines made the news when a male steward hit a mother with a stroller as Flight 591 was about to depart from San Francisco to Dallas Friday afternoon, April 21, 2017.

Passenger Surain Adyanthaya took this video and posted it to Facebook.

Adyanthaya said he started filming after the flight attendant “violently took a stroller from a lady with her baby on my flight, hitting her and just missing the baby. They just involuntarily escorted the mother and her kids off the flight and let the flight attendant back on, who tried to fight other passengers. The mom asked for an apology and the AA official declined.”

In the video taken by Adyanthaya, as the mom cries uncontrollably after being hit with the stroller, a male passenger confronts a male flight attendant, saying, “You do that to me and I’ll knock you flat.”

The flight attendant, who is a head shorter than the male passenger, points his finger at the man and tells him to “stay out of it.” As the male passenger steps closer to the attendant, the latter goads the man: “Try it. Hit me. You don’t know what the story is.”

The male passenger replies, “You almost hurt a baby!”

The passenger eventually returns to his seat and the flight attendant leaves the plane.

Adyanthaya posted another photo on his Facebook page showing the woman who was struck had two infants – believed to be twins – in her arms. She was reportedly removed from the plane, while the flight attendant who assaulted her was permitted back on the plane.

According to Reuters, American Airlines spokeswoman Leslie Scott said the incident started over a dispute as to whether the woman could bring her stroller on the flight. Witnesses said the male flight attendant told the woman she could not keep the stroller at her seat in the rear of the plane, and that she was trying to find space for it when the initial incident occurred.

American Airlines said in a statement:

“We are deeply sorry for the pain we have caused this passenger and her family and to any other customers affected by the incident.”

The male flight attendant has been suspended, while the woman and her family were upgraded to first class for the remainder of their international trip.

Update (April 24, 2017):

I’m incredulous that some commenters on the video posted on Adyanthaya’s Facebook page actually applaud what the bald American Airlines attendant did. They accuse the woman of fake crying, and blame her for not following AA rules, as if that warrants her being struck with a stroller by the attendant. I honestly don’t know what has happened to us — that increasing numbers of people seem to be turning into vicious psycho/sociopaths.

Here are two examples:

Megan Gennah Kaplan: “Maybe have some fucking respect for employees of a company and do what they ask you to do, so they don’t have to use force to do their job” (Her comment got 172 “likes”)

Otini Tupou: “”Baldy probably wouldve whooped heros ass” (This comment got 32 “likes”)

A reader of this post on FOTM‘s Facebook page wrote:

Shirley Carter: “These passengers are out of hand 🙄 Between the bawling, ignorant woman, the loud mouth man, the do nothing pilot, and the jetway ground crew that allowed that stupid stroller to make it on the plane in the first place… was a fiasco. I want to give that flight attendant a break for putting up with this kind of crap all day long!”

~Eowyn

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33 responses to “Now it’s American Airlines: Male steward hits woman with stroller, challenges passenger to a fight

  1. The flight attendant should be arrested and prosecuted for assault.

    And I hope the mother sues the Airline for a ton of money.

    Liked by 8 people

  2. I’m with you Dave. We don’t fly anymore because of the entire TSA garbage, but this is getting totally out of hand. If that idiot had hurt that child, you can bet a lot more on the plane would have stood up, I’m surprised only one man had the guts to say anything.
    Outrageous treatment of a customer and her children.

    Liked by 8 people

    • My last commercial flight was from here in Atlanta to Denver to ride with my brother from CU back to here – and that was a long time before 9/11.

      Now, outside of a family emergency, I will either drive, take a bus, or bribe one of my pilot buddies – of which I have a couple.

      Like

  3. Dave,I agree with you,but that won’t change the Airline’s behavior-they’ll just raise the ticket prices or cut something else from their operating expenses to keep their profit margin intact.

    Liked by 4 people

  4. What’s the deal with Airlines? It’s like they’re INTENTIONALLY trying to LOSE business. (Could THIS be somehow tied into Bill Gates’ plan to selectively depopulate the world? )

    Liked by 2 people

  5. Here’s some synchronicity fer ya: less than 2 days ago I read an excellent article in ‘counterpunch’ as to why the airline skies will never be friendly again [Don’t Be a United Airlines Passenger, by David Swanson http://www.counterpunch.org/2017/04/19/dont-be-a-united-airlines-passenger/%5D. Meanwhile, I propose that we the sheople who suffer these ignominies re-name them as ‘fight attendants’.

    Liked by 4 people

  6. Is Adyanthaya the man who stood up for the mom? If so, kudos to him. That’s a real man I’d want on my just yearly flights.

    Flying these days sucks more than anything else.

    Liked by 4 people

  7. That PUSSY (expletive) SUCKER…oh what a MAN, he hits a woman carrying two toddlers. And nothing happens to him?? WTF!! If that mom would have gone after him and beat his stupid nasty bald headed ass to a pulp, she’d have been arrested.
    I think I would have gone for his throat.

    Liked by 3 people

  8. Or, monkey see, monkey do.

    Liked by 2 people

  9. Passenger Tells What ‘Really Happened’ in Viral Video Of Flight Attendant Who Grabbed Stroller

    http://viewfromthewing.boardingarea.com/2017/04/23/passenger-tells-really-happened-viral-video-flight-attendant-grabbed-stroller/

    Related link –

    Traveling with children & while pregnant – American Airlines

    https://www.aa.com/i18n/travel-info/special-assistance/traveling-children.jsp

    Additional link that might be of interest…

    20 Airline Stroller Policies Around the World

    http://mommypoints.boardingarea.com/2017/04/23/airline-stroller-policies-around-the-world/

    Liked by 2 people

  10. The ads for China Airline says that their flight attendants have all been trained in martial art combat.

    This would take it to the next level.

    Liked by 2 people

  11. Update:

    I’m incredulous that some commenters on the video posted on Adyanthaya’s Facebook page actually applaud what the bald American Airlines attendant did. They accuse the woman of fake crying, and blame her for not following AA rules, as if that warrants her being struck with a stroller by the attendant. I honestly don’t know what has happened to us — that increasing numbers of people seem to be turning into vicious psycho/sociopaths.

    Liked by 1 person

  12. Help the victim; rebuke the bully. Surely we can do that much for each other in an increasingly hostile and alien world. We can be human. Bless the man who had the courage to speak in this woman’s defense.

    Liked by 2 people

  13. Dr. Eowyn,
    I greatly enjoy and appreciate your posts. However, in this instance
    there may be cause to disagree. My wife and I have travelled to over
    100 countries in the last 24 years, mostly by air. Also I was an inner-
    city chemistry teacher for decades, dealing routinely with unruly
    behavior.
    Increasingly the behavior of some airline passengers has come to
    resemble that of the students I dealt with as a teacher. Some are
    hysterically defiant, only subdued by physical action. At my
    school in addition to numerous security persons, we had
    12 armed policemen in uniform. Except in emergency, teachers
    were not recommended to PHYSICALLY intervene. Everyday
    a paddy wagon arrived to remove the miscreants. Very often
    the offenders were removed by 4 policemen, one on each limb.

    Many travelers get quite anxious especially during
    boarding. They are often obsessed with getting their own
    way.

    My guess is that the young mother was of these. No lady.
    Necessary physical action does not observe delicate rules
    of parlor room behavior.

    Like

  14. Airliners are becoming more like “Greyhound With Wings” every day.

    Liked by 2 people

    • Zorro . . . I agree with your comment completely. Years ago when people would fly, they were well dress, well mannered . . . now it’s more like we would imagine “the drunk tank on a Saturday night.” If I decide to take a long trip, I plan on going by train . . . this flying business, being subjected to perhaps authoritarian airline employees, or out of their minds passenger just does not appeal to me. I would rather go by train and have a private room, so that you can limit the interaction with miscreants. People in general have become so uncivilized.

      Liked by 2 people

      • I’ll drive,to as many destinations as I can,and take my ol’ BroncWorth on a ship with me for those destinations I CAN’T drive to.

        Like

  15. That bald headed bastard needs to have the shit kicked out of him . Those people who are flying his airplane are paying his salary . Much like politicians , these creeps who have supposed power over others love to flaunt it , time to give them a dose of reality . Don’t fly ! ….Or , a right cross the head .

    The only way these airlines will change their attitude is if the people stop flying and the stockholders notice a drop in their stock . Money talks , bullshit walks .

    Liked by 2 people

    • Getting stories to the GOOD news media will help too-at least then they’ll have an idea WHY they’re losing business.

      Like

  16. Those of you applauding the 1st-class “hero” should read the entire account and consider how you’d have felt were you in the FA’s position, being challenged to a fight by somebody not privy to what had occurred up to that point. Also, hitting the FA would have gotten you off the plane, never again to fly that airline, and likely a night in jail on A&B. At minimum. Read CP’s link.

    My take is that whomever allowed the woman on with the strollers should be held accountable (she may not have even spoken English, having ended up in Argentina). And why the hell was she not offered assistance in getting herself and two toddlers aboard the plane? And then counsel the FAs against escalating to a physical altercation (though he did not hit her) with a non-compliant passenger, who may not have even understood what he was saying to her RE regulations. Or maybe she did, but was in protective mommy mode. Stress sucks. But we should not allow ourselves to be controlled by it. Or allow it to turn us against others in need of help.

    BTW, last time I flew (pre-2K!) there were bulkhead “closets” for hanging clothes that should be able to accommodate strollers…

    Liked by 1 person

    • “he did not hit her”

      And your source is?
      Eyewitness accounts are that the male steward wrestled the stroller from the mom, and the stroller hit her, narrowly missing the baby she was holding. Is that what AA tells its employees to do — violently struggle with a mom with a baby in her arms? Where’s the humanity?

      While it is true that U.S. schools have become feral places, I find it difficult to equate this woman carrying TWO babies with out-of-control young male students.

      Like

  17. Here’s apparently what happened…

    “We’re told the woman had the stroller tagged by employees at gate check-in and was asked to leave it at the bottom of the jet bridge before boarding the flight so it could be stored underneath the plane.

    Our sources say the woman tried to get the double wide stroller inside the narrow plane and employees attempted to remove it. We’re told in removing the stroller, the woman was struck while holding her baby … and nearly ignited a brawl between the employee and another passenger.”

    http://www.tmz.com/2017/04/22/american-airlines-video-stroller-mother-twins-employee/

    Liked by 2 people

  18. DRAT! My favorite non-stop between San Diego and Dulles in D.C. was an early A.M. American Airlines flight. Now what? Anyone know about a similar flight from any other line? I wouldn’t mind hopping to, for instance, Sky Harbor in Phoenix…but I don’t like to change planes in mega-airports, like Dallis-Ft. Worth, or even Denver or St. Louis…..DO NOT EVEN mention to me O’Hare or Kennedy…..Pittsburgh is “OK.”

    Like

  19. Such a nasty situation and hard to say what really happened. Everyone saw something different.
    I can say the attendants are trained in safety and having a stroller anywhere near an aisle can become a projective and can also block the aisle in the case of an emergency.
    One report was, she was wanting to take the stroller to have back at her seat. Perhaps to use as a place to put one baby.
    I am on about 10-20 flights a year and I can tell you this is the first time I have seen a person demand to bring one on board. They are tagged and have to be left right outside the door and that is where you will find it upon landing. The airlines are great with this. Also, when there is too much carry on luggage, they usually announce they can check it through at no charge and leave it at the door also, tagged,
    I have also noticed, with people now being charged for first bag, everyone carries theirs onboard jamming up the overhead bins. This plus all their extra bag and purses, things get pretty crowded. I haven’t seen a spare six inches in years in the overhead bins.
    Several reports was, she was trying to put in a bin and somehow there was some slippage. I don’t know, I wasn’t there.
    Hopefully the full story comes out soon without all the normal nastiness.

    Liked by 1 person

  20. it was theatre as was dr dao who had the bloody lip on united airlines,he was allowed back on the plane 10 minutes later
    there will be more draconian rules coming down the pipeline for air travel

    Like

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